Last updated 10 March 2022.
Velstar Limited is committed to protecting the rights and freedoms of data subjects and safely and securely processing their data in accordance with all of our legal obligations. This policy sets out how we collect personal data from you and how we process such data.
By visiting www.velstar.co.uk you accept and consent to the practices below:
1.1 If you provide us with personal information (your name, postal address, telephone, fax, or email address), or have done so in the past, via our websites, our publications or surveys, we may use that information to send you updates or to contact you so that we may learn more about our clients.
1.2 You can choose to “opt-out” of these communications. To state your contact preferences, please contact us at firstname.lastname@example.org. To opt-out of any email communications from us, please click the ‘unsubscribe’ link at the bottom of the email in question.
1.3 We may use your data to collate and create an information database of visitors to our website in order to improve our website and our service and to provide relevant services and information to you. We may also share any aggregated information, but not individual data, with third parties which offer their goods or services on our websites to help them better understand our services and monitor their advertising reach on the sites.
2. Information we may collect
2.1 We collect information from you when you voluntarily submit information to us. The following are examples of when we may collect information directly from you:
2.1.1 When you contact us via online submission, telephone, electronic mail, or regular mail, we may keep a record of that correspondence.
2.2 Examples of information we collect may include name, address, telephone number, email address, financial information such as payment details and your transactional history with us, comments, opinions and correspondence you share with us.
3. Storage and security
3.1 We will keep all personal information about you secure. We will only share personal information including name, role, business name and email address to third-party technology partners.
3.3 All information you provide to us is stored on our secure servers.
4.1 When you visit the website, you may be asked to download a cookie (“Cookie”). Cookies allow us to track the way that visitors use our website.
4.2 When you submit data through a form such as gated content, those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence or to provide you with accurate results after you change pages.
4.4 This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
4.5 Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit, which helps us to understand how we can improve the site for you.
4.6 From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
4.7 As we are an ecommerce service company, it’s important for us to understand statistics about how many of the visitors to our site actually convert and as such, this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
4.8 We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites including; Facebook, Twitter, LinkedIn, Instagram, will set cookies through our site, which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
4.9 You can prevent the setting of cookies by adjusting the settings on your browser (see your browser ‘Help’ for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
4.10 If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information, you can contact us through one of our preferred contact methods.
5. Links to other websites
+44 (0)151 708 4567