Success Stories

Santo Remedio

Santo Remedio combines traditional ingredients with the latest nutritional science to make incredible products. The brand’s founder, Dr Juan is now one of the most respected medical experts in the industry and serves as the Chief Medical Correspondent for the Univision TV Network.

3X more sales post-launch

40% increase in returning customers

605 (1-3 ranks) in first year post launch

The Challenge

As a newly established ecommerce brand, Santo Remedio needed a platform that would contribute to both the growth of the business and co-founder Dr Juan, as well as a marketing strategy to drive sales and build an engaged community of customers, so turned to us for help.  

Services 

  • UX/UI Design
  • Shopify Plus Development
  • Headless Commerce
  • Multi-Language Converter (ENG & ESP)
  • Third-Party App Integrations
  • Loyalty Program Strategy
  • Custom Subscription
  • Marketing and Growth Strategy
  • Email and SMS Marketing
  • SEO
  • PPC

 

The Solution

We created a sleek new Shopify Plus store, optimising the user experience by emphasising the story behind the brand and their products. ​​Leveraging the subscription app, Recharge, the site was complete with a bespoke subscription service that seamlessly directs customers towards checkout, driving revenue and increasing average order value (AOV).

Once the site was live, we were then able to drive traffic and scale Santo Remedio’s direct-to-consumer sales with a full growth strategy. This included SEO and PPC to help boost organic visibility, and leveraging the marketing automation platform, Klaviyo to create highly personalised email and SMS campaigns for online events such as welcome series, cart abandonment flows, and post-purchase. 

Following the phenomenal success of the site launch and subscription service, we continue to partner with Santo Remedio to drive sustainable growth and increase ROI. Recently, we’ve worked with them on a number of strategic projects, including a bespoke quiz integration for their new weight loss brand, Entalla, and a new site launch for their skincare brand, Piel Eterna (to name a few).

“From the very beginning, it was clear that Velstar has unquestionable experience with the Shopify Plus platform. Their team of dedicated individuals are always on hand to address all of our needs and concerns and provide valued and timely advice. They made the whole experience simple and supported us every step of the way. It was great to work with them and we’re very happy with the overall look and feel of the new site. We’ll continue to welcome their support and invaluable advice for years to come."

Ana Sofia Fernandez
Marketing Manager
at Santo Remedio